Date of last update : [24/10/2024]
This privacy charter (the " Charter ") is to formalise our commitment to respecting the privacy of users of the website. https://curo.fr/ (the Website ") operated by DDIGITAL.
The Charter and the General Terms and Conditions of the Site form a contractual whole.
All capitalized terms not defined in this Charter are defined in the General Terms and Conditions, which can be consulted here : https://curo.fr/mentions-legales/
As part of the provision of our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 ("GDPR") and under the conditions set out below.
Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in the context of providing our Services or communicating these Services to you exclusively, in strict compliance with the GDPR.
We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. For example, you will never be asked to provide personal data considered to be "sensitive", such as your racial or ethnic origins or your political, philosophical or religious opinions.
By registering on the Site, you authorise us to process your personal data in accordance with the Charter. If you do not accept the terms of this Charter, please refrain from using the Site and the Services.
1. When do we collect your personal data and what data is collected?
We may collect and store your personal data, in particular when you :
- browse the Site
- contact us.
We use your personal data to enable the implementation and management of the Site Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site and our approach. This information is used solely by us and enables us to better tailor our Services to your expectations.
If you chose to receive emails and messages from us when you created your Account, you will receive email and alphanumeric messages about our products and promotions. We will use the personal data you provided when you registered. You may unsubscribe from these mailings at any time.
1.1 Browsing the Site
Connection data. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information on the browser you are using.
Navigation data. We also collect information enabling us to identify how you access the Site, which pages you visit and for how long. In this context, we may use Cookies as specified in paragraph 6 below.
1.2 Creating an Account
To access some of our Services, you must first create an Account. In accordance with the General Terms and Conditions, you will be asked to enter a certain amount of personal data when creating your Account, including your full name, postal address, e-mail address and telephone number.
1.3 Payment
Some of the Services available are chargeable. To this end, you accept that we may have recourse to external service providers who may collect personal data in order to enable the proper functioning of the services for processing payments by credit card or any other means of payment and, where applicable, for the delivery of products or services.
To pay for your purchase, you must provide your billing details as well as your payment details, in particular your bank card number, the date of validity, the security code and the name of the cardholder in the case of payment by bank card.
You may also be asked to provide the name of your telecoms operator, the model of your mobile phone and a valid mobile number so that we can provide purchase instructions directly via your mobile phone..
We keep details of your payments, as well as details of the purchases you make. Transaction details are stored either on our systems or by the external service provider. This retention is for internal purposes, including accounting, compliance and legal purposes in accordance with paragraph 5 of this Charter.
1.4 Subscribing to our Newsletter
When creating your Account, you can give your prior consent to receive our newsletters concerning news, new products, services and promotions, as part of the Services.
You can also consent directly to receive our newsletters by entering your email address in the appropriate boxes on the Site.
In any event, you have the right to withdraw your consent to receive such newsletters at any time and free of charge under the conditions set out in paragraph 6 of the Charter.
1.5 Contacts
We may use your first and last name, e-mail address and telephone number to respond to requests you may make to our Customer Service department and to confirm information about you.
2. How do we protect your personal data?
We have implemented technical and organisational security measures to guarantee the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged or accessed by unauthorised third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their likelihood.
However, please note that as no security measure is infallible, we are unable to guarantee absolute security for your personal data.
It is your responsibility to ensure the confidentiality of the password you use to access your Account. Do not share this information with anyone. If you share your computer, remember to disconnect before leaving a Service.
3. When do we share your personal data?
3.1 Sharing your personal data with third-party companies
No personal data is transferred outside the European Union.
In accordance with the GDPR, all transfers of personal data to countries outside the European Union and/or which do not offer a level of protection considered sufficient by the European Commission have been subject to cross-border data flow agreements that comply with the standard contractual clauses laid down by the European Commission.
Other transfers of personal data to the United States are governed by the E.U. - U.S. PRIVACY SHIELD: click here for more information.
Unless a third party asks you to accept its own confidentiality charter and conditions of use, the third-party companies that have been given access to your personal data have undertaken to process your personal data solely for the purpose of providing our Services.
We will never share your personal data with third-party companies for marketing and/or commercial purposes without your prior consent.
3.2 Sharing with the authorities
We may be required to disclose your personal data to administrative or judicial authorities where disclosure is necessary for the identification, arrest or prosecution of any individual likely to harm our rights, any other user or any third party. Finally, we may be legally obliged to disclose your personal data and in this case we cannot object.
4. How long do we keep your personal data?
We will only keep your personal data for as long as you register on the Site, in order to identify you when you log in to your Account and to enable us to provide the Services.
Thus, if you unsubscribe from the Site, your personal data will be deleted and only kept in archive form for the purposes of establishing proof of a right or contract.
In any event, we will keep your personal data for no longer than is necessary for the purposes for which it is processed in accordance with the uses set out in this Charter and in compliance with the laws and regulations.
5. Cookies: how do we use them?
5.1 What is a cookie?
A cookie is a text file that may be stored on a terminal when an online service is consulted using a browser. During its period of validity, a cookie file enables its issuer to recognise the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.
In any event, cookies placed on your browser terminal with your consent are destroyed 13 months after they are placed on your terminal.
5.2 What are the cookies used for on our Site?
The cookies we issue enable us to:
- to compile statistics and volumes of traffic to and use of the various components of our Site (sections and content visited, routes taken), enabling us to improve the interest and ergonomics of the Site and, where appropriate, our products and services;
- to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software for viewing or reading that your terminal has;
- to store information relating to a form that you have filled in on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (service subscribed to, contents of an order basket, etc.);
- to allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously entrusted to us and to implement security measures, for example when you are asked to connect again to content or a service after a certain period of time.
When you browse the Site, cookies from social networks may be generated, in particular via the sharing buttons, which collect personal data.
On your first visit to the Site, a cookies banner will appear on the home page. A clickable link allows you to find out more about the purpose and operation of cookies and refers you to this Charter. By continuing to browse on another page of the Site or selecting an element of the Site (in particular: image, text, link, etc.), you agree to the deposit of the cookies in question on your computer.
5.3 How can you control the cookies used?
In accordance with applicable regulations, you may refuse the use of cookies that are not strictly necessary.
In addition, you can configure your browser software at any time so that cookies are stored on your terminal or, conversely, so that they are rejected (either systematically or depending on the sender). You can also configure your browser software so that you are asked to accept or reject cookies from time to time, before a cookie is stored on your terminal.
Please note: All settings are likely to modify your browsing on the Internet and your conditions of access to certain services requiring the use of cookies. We decline all responsibility for the consequences linked to the degraded operation of our services resulting from the impossibility of recording or consulting the cookies necessary for their operation and which you would have refused or deleted. This would be the case if you attempted to access our content or services that require you to be identified. This would also be the case if we (or our service providers) were unable to recognise, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet.
5.4 How do you configure your navigation software?
Each browser has a different configuration for managing cookies and your choices. This is described in your browser's help menu, which will tell you how to modify your cookie preferences. Below you will find information about the main browsers.
Internet Explorer / Edge
In Internet Explorer, click on the Tools button, then on Internet Options.
On the General tab, under Browsing History, click on Settings.
Click on the View files button.
Firefox
- Go to the browser's Tools tab and select the Options menu
- In the window that appears, choose Privacy and click on Show cookies
Safari
- Go to Settings via the browser menu (Safari > Preferences)
- Click on Confidentiality.
Google Chrome
- Access Settings via the button on the right of the URL bar or via the browser menu (Chrome > Preferences).
- Select Advanced Settings
- Click on Content settings and then on Cookies.
For more information on cookies, you can consult the CNIL website.
6. What are your rights?
You are the only person to have communicated the data in our possession via the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular articles 15 to 22 of the RGPD, and after proving your identity, you have the right to ask us to access, rectify or delete your personal data.
In addition, within the limits laid down by law, you also have the right to object to processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to portability of the personal data provided.
You can contact our Services to exercise your rights at the following e-mail address : hello@ddigital.fr or to the following postal address
41 rue Jean Bonal, 92250 La Garenne-Colombes, by enclosing a copy of an identity document with your application.
7. Can we amend the Charter?
We reserve the right to modify the Charter at any time. You are therefore advised to consult it regularly. If any changes are made, we will publish these changes on this page and in such other places as we deem appropriate, depending on the purpose and importance of the changes.
Your use of the Site after any modification means that you accept these modifications. If you do not accept certain substantial modifications made to this Charter, you must stop using the Site.
8. The French Data Protection Authority ("CNIL")
We remind you that you can contact the CNIL directly at CNIL website or by post to the following address
Commission Nationale de l'Informatique et des Libertés (CNIL),
3 Place de Fontenoy - TSA 80715,
75334 PARIS CEDEX 07
